Returns & Exchanges
We want you to love your skin results, which is why we offer a 30-day return policy for products purchased directly from our official store. If you are not completely satisfied with your purchase, you can return your items for a full refund or exchange.
Initiate Your Request
Contact our customer care team with your order number and the specific items you wish to return to receive a Return Authorization number.
Package Securely
Carefully pack the products in their original packaging to ensure they are protected during transit and include your return documentation.
Ship the Items
Affix the provided shipping label and drop off your package at any authorized carrier location, keeping a copy of your tracking number.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing